The Perfect Experience

Each guest pays an Urban Fee each day. Part of the perfect experience at Serrano includes starting your day with a paper and a cup of hot fresh coffee or tea. Do you want three cups of coffee? No problem – it’s all included. Head to your room for high-speed Internet browsing – it’s included. When you’re fueled up and ready to get to the financial district in style, the Serrano town car will take you there – no extra charge. After the work day, cruise around town on a Serrano bicycle – also included. Want to send a fax? Need to print your boarding pass? Time to make a local call? No problem.

Be set free for $25 a day plus tax.

The $25 per day Urban Fee includes:

  • Announcing 250 STASH points per stay now included in the Urban Fee
  • Hot, fresh coffee and tea each morning of your stay each day from 5:30 AM – 10 AM
  • Daily newspaper
  • Wine hour each Tuesday and Thursday from 5 PM – 6 PM
  • High-speed Wi-Fi access
  • Access to dry sauna
  • Town car to the financial district Monday-Friday 7 AM – 9 AM
  • 24-hour fitness center access
  • Use of the Serrano bicycles
  • Unlimited local calls
  • Unlimited incoming faxes
  • Boarding pass printing
  • Store your bags with us before or after check-out for up to seven hours
  • Re-printing of your receipt if needed
  • Holding of packages you’ve ordered online (see instructions on our FAQ page)

Want even more? Always book directly with our hotel on this website or by calling us to get the best rooms and the best price.

The $25 per day Urban Fee also includes a 10% discount at Jasper’s Corner Tap and Kitchen next door.

Offer is not valid for take out or room service orders. Valid ID and room number required.
The $25 per day Urban Fee also includes a 10% discount at Jasper’s Corner Tap and Kitchen next door.
Offer is not valid for take-out orders. Valid ID and room number required. The Urban Fee does not cover any gratuities.

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